Energy Billing Services Inc - Serving the Multifamily Housing Industry Since 1981

BILLING - COMPLETE TRAINING BEFORE IMPLEMENTATION

Personalized onsite training with your management team:

• Training materials and documentation for all attendees

• Ongoing training and customer support

• Training packets for any new employees at any time

• Personal contacts at EBS for your management team

Energy Billing Systems offers a complete solution to your utility cost recovery needs. We work closely with our customers to ensure that every aspect of billing runs smoothly. We approach our billing service as being a partnership between our customer and us. We believe in the personal touch and developing a relationship with management that will lead to effective and efficient billing. It all begins with complete and comprehensive training for your management team.

We will schedule a time that is best for you to do an initial training session with your management. At this time, we explain every detail of the billing process and field any questions or concerns about the service. It is vital that we know what your main concerns and needs are, and that your management team fully understands the billing process in order to ensure that you receive the type of service you deserve.

800-637-4242

NEWS

To our EBS Customers,
Welcome all things "NEW" at Energy Billing Systems! We are growing and as such, have upgraded our billing program. Your services will remain the same and more tools will become available to you over time. We appreciate your patience and understanding during this transition. You will be required to register with a new "user name" and "password". To obtain your new Resident ID# you may call Customer Service who can also assist you with credit card payments or with creating your new registration. Finally, we have installed a new phone system and our extension numbers have changed.Listen carefully to the new menu options when you call.
Thank you for your understanding and HAPPY HOLIDAYS from the EBS Team!

TESTIMONIALS

“We began exploring a submetering resource for a 408 unit property with a clean slate because we were not familiar with heat submetering. We were frustrated at the resident behavior of leaving windows open in the winter while it was zero degrees outside. EBS had the non-proprietary technology we wanted, and they offered a wireless solution.

Over the last four years NHS has saved $572,000 on this property --- the cost of the installation EBS provided was less than 15% of these savings. EBS still handles our billing for this property and we have continued to find this relationship absolutely fair and rewarding. A true partner to the multi-family operator."

Jeffrey Symmonds, VP
NHS Property Management
Peoria, IL